Frequently Asked Questions

Chemoji™ is a chemistry-led social connection platform that helps people discover compatible connections using emotional signals — not bios and not endless swiping.

Both. Chemoji supports social connection, friendship, and dating — depending on your intent and the mutual alignment you find with others.

Chemoji is for adults 18+ who want a calmer, more intentional way to meet people — and prefer emotional alignment over performance and profile writing.

No. Chemoji is a no-bio experience. Your profile is built from emoji-based questions and signals that help people understand your vibe without the noise.

It’s a quick daily check-in where you select the love vibe you’re in today. It helps Chemoji read the emotional “temperature” you’re bringing into connection.

Chemoji uses signals from your onboarding answers and ongoing Love Level check-ins to highlight emotional compatibility patterns — so discovery starts with alignment, not marketing copy.

Chemoji is designed to reduce swipe fatigue. Discovery is guided by emotional signals and connection cues — so you spend less time “browsing” and more time recognizing real fit.

Your profile is built from structured, emoji-based onboarding answers and your Love Level signals — designed to express your vibe without requiring a written bio.

You can update it as part of your daily check-in. Chemoji is designed around simple, repeatable signals — not constant profile editing.

Love Levels are meant to create clarity and reduce mixed signals. The goal is to help people meet you where you are — respectfully — not to label you.

Chemoji is built so you can express interest with low-pressure signals first, then move into conversation when mutual interest and alignment are present.

No. Chemoji helps you discover people you may align with — but outcomes depend on mutual interest, timing, and respectful communication.

Keep it simple and specific. Reference something you genuinely align on, ask one easy question, and avoid “copy-paste” openers.

• “Your Love Level today feels familiar. What brings you into that vibe?”
• “What kind of connection are you hoping for this week?”
• “What’s one small thing that instantly improves your day?”

Yes. Chemoji is built to reduce oversharing by design. You’re not required to write personal bios, and connection is guided by signals rather than personal disclosure.

You can block or report users in-app. Reporting helps protect the community and may lead to enforcement actions, including removal from the platform.

Chemoji does not sell your personal information. Details on data use and retention are covered in the Privacy Policy.

Chemoji may offer free access with optional paid features. Availability can vary by region and over time as the platform evolves.

You can manage or cancel your subscription through the original purchase method (for example, the app store where you subscribed) or through your account settings when available.

Violations of platform rules may result in immediate termination and loss of access to paid services without refund, consistent with our policies and Terms.

Start by confirming you’re using the correct sign-in method. Then try resetting your password (if applicable) and updating the app to the latest version.

This can happen if your filters are tight, your local user pool is smaller, or your activity is low. Expanding distance/age preferences and completing onboarding signals usually helps.

Check notification permissions in your phone settings, then verify that alerts are enabled inside Chemoji. Restarting the app can also help.

Chemoji does not allow harassment, hate, threats, explicit sexual content, impersonation, scams, or solicitation of any kind.

No. Chemoji is not an escort service, sugar dating platform, or adult content service, and it does not permit transactional relationships.

We use a combination of user reporting, enforcement systems, and policy rules. If something feels off, report it — it helps protect everyone.