REFUND POLICY

All purchases made through Chemoji are strictly final and non-refundable. By completing a transaction, you acknowledge and agree that you waive any right to cancel, revoke, or request a refund for any goods or services purchased on the platform.

This policy applies to all types of transactions including, but not limited to, virtual goods, memberships, subscriptions, digital content, tokens, credits, and other services offered within Chemoji. Once payment is processed successfully, it is considered fully earned and non-recoverable.

Chemoji does not provide refunds or exchanges under any circumstances, including but not limited to user dissatisfaction, accidental purchases, change of mind, technical issues related to user devices, or failure to use the purchased item within any timeframe.

We recommend that you carefully review all purchase details, terms, and any associated costs before finalizing your transaction to avoid any misunderstandings. It is your responsibility to ensure the accuracy of any information submitted and the suitability of the purchase.

In rare instances where a purchase is made in error due to a technical malfunction on our part, Chemoji reserves the right, at its sole discretion, to investigate and consider refunding the amount or crediting your account. Any such determination shall be final and binding.

To report any transaction errors or suspected unauthorized purchases, you must contact Chemoji support promptly. Failure to notify us within a reasonable period may forfeit any rights to dispute the charge.

Please note that payments made through third-party payment processors or platforms may be subject to their own refund policies, which are separate from Chemoji’s policies. Chemoji is not responsible for any refunds or disputes handled by these external parties.

By using Chemoji services and making purchases, you expressly agree to this non-refundable policy and waive any claims or demands for refunds now and in the future.